HR Manager — Performance Management & Development
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What you'll learn:
Defining the Fundamentals - **Description:** Begin with a broad understanding of performance management. Define what performance management is, its goals, and why it’s critical for organizational success. Explore the difference between performance management and performance appraisal. Learn about the key stakeholders involved (employees, managers, HR). - **Specific Resources/Activities:** - Read an introductory article on performance management (e.g., from SHRM, Forbes, or other reputable HR websites). - Watch a short video explaining the basics of performance management. - Complete a short quiz or self-assessment to check your understanding of key terms and concepts. - **Expected Outcomes:** Understand the fundamental purpose of performance management and its role in an organization, and be familiar with core terminology.
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What you'll learn:
Stages and Processes - **Description:** Delve into the performance management cycle, exploring its different stages: planning, monitoring, reviewing, and rewarding. Learn the activities involved in each stage. Focus on setting SMART goals (Specific, Measurable, Achievable, Relevant, Time-bound). - **Specific Resources/Activities:** - Read articles or view infographics illustrating the performance management cycle. - Practice writing SMART goals for various job roles. - Review examples of performance management processes from different companies. - **Expected Outcomes:** Know the steps in the performance management cycle and how goals are established.
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What you'll learn:
Setting Goals and Expectations - **Description:** Focus on the planning phase of performance management. Learn how to set effective performance expectations. Discover different goal-setting methodologies, and explore examples of job descriptions that outline specific responsibilities and performance expectations. Understand how to align individual goals with organizational objectives. - **Specific Resources/Activities:** - Read about various goal-setting frameworks (e.g., OKRs – Objectives and Key Results). - Analyze job descriptions, identifying the key performance areas (KPAs) and associated expectations. - Participate in a simulated scenario of goal setting, role-playing with a coworker or a friend. - **Expected Outcomes:** Be able to identify KPAs in job descriptions and apply goal-setting techniques to align individual and organizational objectives.
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What you'll learn:
Providing Ongoing Support - **Description:** Explore the importance of ongoing performance monitoring and providing timely feedback. Learn about different types of feedback (positive, constructive) and how to deliver it effectively. Understand the role of regular check-ins, coaching, and mentoring. Discuss the legal and ethical considerations of giving feedback. - **Specific Resources/Activities:** - Watch videos or read articles on giving and receiving effective feedback (e.g., using the SBI – Situation, Behavior, Impact – model). - Practice delivering feedback to a simulated scenario. - Learn about performance logbooks or other simple tools to track performance. - **Expected Outcomes:** Understand how to monitor performance and provide effective and legally compliant feedback.
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What you'll learn:
Evaluating Performance - **Description:** Learn about the formal performance appraisal process. Explore different appraisal methods (e.g., 360-degree feedback, self-appraisal, rating scales). Understand how to conduct a performance review meeting, document performance, and identify areas for improvement. - **Specific Resources/Activities:** - Review sample performance appraisal forms. - Watch videos explaining how to conduct a performance review meeting. - Practice writing performance summaries. - **Expected Outcomes:** Familiarity with different appraisal methods and the ability to understand the mechanics of performance reviews.
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What you'll learn:
Creating Development Plans & Training - **Description:** Focus on performance development. Learn how to identify employee development needs, create development plans, and provide training and coaching. Explore different types of training and development opportunities. Understand the link between performance and training. - **Specific Resources/Activities:** - Read articles on creating effective development plans. - Explore examples of training programs and their benefits. - Practice identifying training needs based on performance gaps. - **Expected Outcomes:** Understand how to create development plans and align training with performance goals.
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What you'll learn:
- **Description:** Learn the legal and ethical aspects of performance management. Understand how to avoid biases and ensure fairness. Explore the use of technology in performance management. Reflect on how future trends, like remote work and AI, will impact the field. - **Specific Resources/Activities:** - Read about legal cases related to performance management and discrimination. - Explore the use of performance management software. - Reflect on how remote work and AI affect performance management. - **Expected Outcomes:** Develop an awareness of legal and ethical concerns, future trends and the role of technology in performance management.
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