HR Manager — Performance Management & Development

The Foundation of Performance - Description: Focus on the importance of setting clear, measurable, achievable, relevant, and time-bound (SMART) goals. Learn how to write effective objectives and connect them to overall business goals. Understanding the difference between performance goals and developmental goals. - Resources/Activities: - Expected Outcomes: Be able to articulate the importance of SMART goals and write effective performance goals.

Understanding the Process - Description: This day delves into the process of performance appraisals. You’ll learn different types of appraisal methods (e.g., rating scales, 360-degree feedback – introduced briefly). Understand the preparation, the appraisal meeting itself, and follow-up activities. - Resources/Activities: - Expected Outcomes: Grasp the different types of performance appraisals and their purpose, and understand the general structure of the appraisal process.

The Art of Constructive Communication - Description: Learn how to deliver both positive and constructive feedback effectively. Understand the importance of clear, specific, and timely feedback. Practice techniques for giving feedback that motivates and improves performance. - Resources/Activities: - Expected Outcomes: Be able to identify the key elements of effective feedback and practice delivering constructive feedback.

Supporting Growth - Description: Focus on creating performance development plans. Learn how to identify development needs based on performance gaps and create plans to bridge those gaps. Understand the role of training, mentoring, and other development opportunities. - Resources/Activities: - Expected Outcomes: Comprehend how to use development plans to address performance gaps and support employee growth.

• Description: An introduction to legal and ethical considerations. Understanding topics like fairness, consistency, avoiding bias, and the importance of proper documentation to minimize risk. A brief overview of employment law as it relates to performance. - Resources/Activities: - Expected Outcomes: Understand the ethical and legal implications of performance management decisions.

• Description: Explore basic concepts of performance management software (briefly). Understanding the benefits and limitations of various platforms, including cloud-based systems. The core features that such software provides. - Resources/Activities: - Expected Outcomes: Get familiar with how technology supports performance management and identify the features and benefits of these tools. Understand the basics and potential in HR software platforms.